Privacy policy

Privacy policy

Bilfinger Height Specialists, located at Weg en Land 48, 2661 KR, Bergschenhoek, is responsible for the processing of personal data as reflected in this privacy statement.

Personal data that we process:

Bilfinger Height Specialists processes personal data because you use our services and/or because you provide them to us yourself via the contact form, registration form for Working at Heights and/or registration form IRATA, which can all be found on our website.

Purpose data:

Personal data are collected by Bilfinger Height Specialists for a number of purposes. These are:

Sending Newsletters – Bilfinger Height Specialists send e-mail newsletters. These newsletters are both commercial and informative. Your first name, company name and e-mail address are collected via the appropriate form on the Bilfinger Height Specialists website. In addition, you may be asked to register verbally or by text.

Contact – Your details will be collected when you contact Bilfinger Height Specialists via the website. In this form you will be asked for the necessary information to answer your question and/or send you a proposal, such as your first and last name, email address, telephone number, company name and address.

Analytics – The website of Bilfinger Height Specialists collects your data to improve the website. This is done with Google Analytics. This data is anonymous and therefore not linked to your personal data. Think of information such as the duration of your website visit or the pages you visit.

Training – Before registering for any training Height Specialists gives, the following information will be requested: first name, last name, email address and telephone number. These details are required to provide confirmation, information and/or changes. If you have registered for an IRATA training course given by Bilfinger Height Specialists and you would like to receive an official IRATA certificate for this course, we need to forward your details, first and last name, address and e-mail address to IRATA.


The data that Bilfinger Height Specialists receives and processes are managed by means of:

Mailchimp – Newsletters are sent with Mailchimp. At the moment you sign up for a newsletter, your email address, first and last name and possibly company name is automatically stored in the appropriate list within Mailchimp.

Email server – The email from Bilfinger Height Specialists is hosted by Bilfinger Industrial Services B.V. If you contact us via the forms or via mail, those mails are stored on the Bilfinger Industrial Services B.V. servers.

Samson IT – The website and backup of the website are hosted by Samson IT, data that you leave behind on the Bilfinger Height Specialists website is stored on Samson IT servers and on our own server.

Red Melon – Builder of the Red Melon has access to the website and the backup hosted by Samson IT to make any necessary adjustments.

Training – Data will be managed and stored by Bilfinger Height Specialists. For IRATA training courses, if successfully completed, Irata will issue an official certificate. In order to issue this certificate, the personal data must be submitted to IRATA.

Storage period:

Your data will be kept by Bilfinger Height Specialists for a longer period of time, but never longer than necessary to carry out the activities, unless we are legally obliged to keep your data longer.

Sending newsletters – Your e-mail address, first and last name and any company name will be stored in Mailchimp. The storage of your data is for an indefinite period of time. You can unsubscribe at any time if you wish via the link at the bottom of the newsletter or by sending an e-mail to

Contact – When you contact Bilfinger Height Specialists via email, information you send, such as your first and last name, email address, phone number, company name and address will be stored on the mail server. These mails are stored for up to three years.

Analytics – The data that Analytics collects on the website are anonymous, so not linked to your name, company or e-mail address. This data is stored indefinitely within Google Analytics.

Training – The data sent to IRATA are stored indefinitely within IRATA.


No physical copies will be made of your personal data. Your data will only be managed in the aforementioned systems and software. The IT administrator has taken appropriate technical measures to ensure the security of your data. The personal data managed by Bilfinger Height Specialists or by the aforementioned third parties are only accessible via the above software and are protected with a password.

Rights and obligations

Your Rights:

Right of access – You have the right to request your details from Bilfinger Height Specialists at any time.

Right of correction – Are your data not correct? Or have your data changed? You have the right to have this rectified by Bilfinger Height Specialists. Your details that we use to send the newsletter can be modified via the link at the bottom of each e-mail.

Right to delete data – Do you no longer want your data to be stored with Bilfinger Height Specialists? Then you have the right to have your data deleted.

The use of these rights can be done via with the sending of a copy of an id-proof in which the passport photo, passport number and BSN numbers have been made illegible. The aim is to respond within a week.

Our Obligations:

Bilfinger Height Specialists processes personal data on the grounds of consent, necessity for the execution of agreement and legitimate interest, for example offering our services by e-mail. Your data will never be sold. The data that are required to deliver, are the minimum necessary data for contacting, informing and/or offering on an incoming message.

If it is necessary to share information you have shared with Bilfinger Height Specialists with other parties not already mentioned, your consent will first be sought.


Still have questions? Please feel free to contact Bilfinger Height Specialists via the contact details below.

Weg en Land 48
2661 KR Bergschenhoek